Q1. Who can file a Consumer complaint?
Q2. Are Consumer complaints useful?
Yes, consumer complaints are important as they help identify problems with products or services, drive improvements, and boost overall customer satisfaction. If you’re unhappy with a product or service you’ve paid for, you have the right to file a consumer complaint
Q3. When can a consumer file a complaint?
A consumer can file a complaint if they are dissatisfied with a seller’s service, discover defects in a product or service, or feel they have been cheated by the seller.
Q4. What type of cases can be filed in Consumer Courts in India?
Consumer Courts handle issues buyers may encounter, such as defective products, substandard services, or unfair practices by sellers during a purchase.
Q5. Can a Consumer court decision be challenged?
Yes, the decision of the Consumer Court can be challenged in the upper court.
Q6. What are the powers of Consumer Complaints Court?
The Consumer Complaints Council addresses and resolves consumer complaints, ensuring fairness and justice for buyers.
Q7. What is the time limit of a Consumer case?
Simply put, if you have an issue with something you purchased, it’s important to file a Consumer Court online complaint within two years. Delaying beyond this period might make it difficult to get help, so act promptly to ensure your complaint is addressed.
Q8. Do you need any proof to support your Complaint?
Yes, you need clear and readable evidence to support the complaint you file.